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Mastering IT Service Management with ITIL 4 Foundation

Publicado en 03 May 2024

Udemy UK

What you'll learn

  • IT Service Management
  • key concepts
  • Guiding principles
  • 4 dimensions
  • practices
  • prepare for the certification

Requirements

  • No prerequisites to take this course

Description

  • Disclaimer: This UNOFFICIAL course is not affiliated with or endorsed by Axelos.

    Not Affiliated with or Endorsed by AXELOS

    Non-affiliation disclaimer: This UNOFFICIAL course is not associated with or endorsed by Axelos.


  • Unlock the Secrets of IT Service Management with ITSM Foundation Certification

In today's fast-paced and ever-evolving digital landscape, efficient IT service delivery is crucial for organizations of all sizes and industries to succeed. ITSM Foundation, the latest version of the world's leading IT service management framework, provides a comprehensive set of best practices for organizations to manage their IT services effectively and deliver value to their customers.


  • Enhance Your IT Expertise and Advance Your Career

This comprehensive 4-hour course will equip you with the knowledge and skills you need to:

- Understand the core concepts of IT service management

- Grasp the ITSM Foundation framework, including the Four Dimensions, Guiding Principles, Service Value System, and IT Service Management Best Practices

- Create value for customers through IT services

- Manage service offerings and relationships effectively

- Achieve desired outcomes and mitigate risks

- Measure the utility and warranty of IT services


  • This course is designed for:


IT professionals who want to gain a foundational understanding of ITSM and its role in IT service management

Individuals seeking to embark on their ITSM certification journey

Professionals looking to enhance their IT knowledge and skills

Anyone who wants to contribute to the implementation of ITSM practices in their organization


  • Upon successful completion of this course, you will:


- Earn the ITSM Foundation certification, a globally recognized credential that demonstrates your proficiency in IT service management

- Enhance your understanding of the latest ITSM framework and its impact on IT operations

- Gain the skills to effectively manage IT services and deliver value to customers

- Strengthen your career prospects and open up new opportunities in the IT industry

- Practice exams to prepare for the exam day





Who this course is for:

  • Anyone who needs to start a career in IT
  • Anyone looking to get certified
  • IT students
  • IT professionals
  • IT manager

Debes tener en cuenta que los cupones duran maximo 4 dias o hasta agotar 1000 inscripciones,pero puede vencer en cualquier momento. Obten el curso con cupon haciendo clic en el siguiente boton:

(Cupón válido para las primeras 1000 inscripciones): 5EEA2B44B3B8B623D931
Udemy UK
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