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Quality Management for Business Excellence

Publicado en 27 Apr 2021

Udemy UK

Lo que aprenderás

  • This course provides the basic Quality Management knowledge, that each employee in the organization should have.
  • Understand what makes some organizations best-in-class organization.
  • How to take the quality of your product or service to the next level?
  • Requisitos

  • No previous knowledge of quality management is expected.
  • Descripción

    • Are you new to Quality and want to start with a strong foundation of  Quality Management concepts? 

    • Are you appearing in any certification exam such as PMP, CQA, CQE  and want to refresh your basic understanding of Quality Management?

    • Are you working in the field of Quality Management and want to refresh your knowledge?

    Here is what everyone in the organization should know:

    • Definitions of Quality

      • How can you achieve quality if you don't understand what quality is?

    • Why do businesses need to produce quality products?

    • Understand Garvin's eight dimensions of quality: Performance, features, reliability, conformance, durability, serviceability, aesthetics, and perceived quality.

    • Difference between Quality and Grade

    • Difference between Quality Assurance and Quality Control

    • Quality Management System

    • History of Quality

    • Quality Tools

      • Learn about seven basic quality tools.

    • Quality Costs - or the Cost of Poor Quality (COPQ)

      • Visible and invisible costs of quality

      • Prevention cost, appraisal cost, internal failure costs and external failure costs

      • Why do we need to measure the cost of quality?

    • Quality Awards - Deming Award, EFQM and MBNQA

      • In this section, you will learn about these three top global quality awards.

    • Quality Gurus - Edwards Deming, Joseph Juran and Philip Crosby.

      • In this section learn about the life and teachings of these quality gurus.

    • Understanding waste

      • Three broad categories of waste: Muda, Mura and Muri

      • TIMWOODS

        • Transportation

        • Inventory

        • Motion

        • Waiting

        • Overprocessing / Extra Processing

        • Overproduction

        • Defects

        • Skills Underutilized / Non-Utilized Talent

    OVER 14,000 HIGHLY SATISFIED STUDENTS HAVE ALREADY TAKEN THIS COURSE.

    ¿Para quién es este curso?

  • Newly appointed Quality Technicians, Quality Engineers, Quality Managers, Project Quality Managers and others in the field of Quality Management.
  • Debes tener en cuenta que los cupones duran maximo 4 dias o hasta agotar 1000 inscripciones,pero puede vencer en cualquier momento. Obten el curso con cupon haciendo clic en el siguiente boton:

    (Cupón válido para las primeras 1000 inscripciones): APR-2021-4
    Udemy UK
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