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IT Service Management with ITIL 4 Foundation Course

Publicado en 06 Jul 2024

Udemy UK

What you'll learn

  • Explaning ITIL 4, Service Value System, Guiding Principles, Continual Improvement and other components
  • Understand ITIL 4, its components, and how they work together and separately.
  • Explain the activities of practices like: Service Desk, Incident Management, Service Request...
  • ITIL 4 Implementation in Your Organization
  • Understand ITIL4 Foundation with the continuous improvement.
  • Establish a Value Stream to Create a New Service

Requirements

  • No programming experience required
  • Open-minded IT professionals or individuals interested in IT service management
  • Basic computer literacy and internet access
  • Familiarity with IT terminology is helpful, but not required
  • Desire to learn, collaborate, and improve IT service management skills

Description

Disclaimer: This UNOFFICIAL course is not affiliated with or endorsed by Axelos.

Not Affiliated with or Endorsed by AXELOS

Non-affiliation disclaimer: This UNOFFICIAL course is not associated with or endorsed by Axelos.


See Legal Disclaimer Lecture

Foundations of IT Service Management: ITIL 4 Foundation UNOFFICIAL Course - Elevate Your IT Service Management Skills with the Latest ITIL Framework.


Are you ready to enhance your IT service management skills?

This comprehensive training program covers the latest ITIL 4 framework, an industry-leading approach for agile and flexible IT service management. You'll gain insights into the core concepts and principles of ITIL 4 and learn how to apply them within your organization. Real-world examples, scenarios, and case studies are used throughout the course to provide practical context and facilitate understanding.


All levels of IT professionals, from entry-level to experienced IT service managers, should take the course. Everything you require to enhance your IT service management procedures or get ready for the IT Service Management with ITIL 4 Foundation certification exam is covered in this UNOFFICIAL course.


In this course, you will learn about:

  • Master the ITIL 4 service value system to synchronize IT services with business needs.

  • Comprehend how the four dimensions of service management work in concert to deliver value.

  • Dive into pivotal ITIL 4 practices, including change control, incident management, and problem resolution.

  • Drive organizational improvement by implementing ITIL 4 strategies and tracking their performance.

  • Apply core ITIL principles to enhance overall service management processes.

  • Understand the criticality of aligning IT frameworks with business objectives for mutual success.

  • Equip yourself with the knowledge to confidently sit for the ITIL 4 Foundation certification exam.

I will guide you through the material using real-world examples and hands-on exercises. They have years of experience in IT service management.


Who should take this course?

  1. Students seeking basic to intermediate knowledge of the ITIL framework

  2. Professionals aiming to learn how their organizations can utilize the ITIL framework to enhance IT service management

  3. IT professionals and others working in organizations using ITIL, who need to understand the framework for ongoing service improvement

  4. Individuals interested in learning about the ITIL framework and its applications in the IT industry

  5. IT professionals looking to implement ITIL 4 practices effectively in their work and those preparing for the ITIL 4 Foundation certification exam


This course is also ideal for professionals preparing for the ITIL 4 Foundation certification exam. By providing comprehensive coverage of essential concepts and practices, it helps candidates gain the knowledge and confidence needed to succeed in the exam and advance their careers in IT service management.

Who this course is for:

  • IT professionals
  • IT project managers
  • IT managers
  • IT project or team members
  • Network operators
  • Business process analysts
  • IT architects
  • Systems integrators
  • Help desk managers
  • Managed service providers
  • Application developers
  • IT procurement specialists
  • IT security professionals
  • IT auditors
  • IT trainers
  • IT quality assurance professionals
  • IT-related positions

Debes tener en cuenta que los cupones duran maximo 4 dias o hasta agotar 1000 inscripciones,pero puede vencer en cualquier momento. Obten el curso con cupon haciendo clic en el siguiente boton:

(Cupón válido para las primeras 1000 inscripciones): FREE2024
Udemy UK
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